Information
Please read carefully before placing your order
Because every Croziér unit is prepared specifically per order, our return policy is strict. We ask that you review this policy carefully before purchasing.
We will accept a return and issue a refund under the following conditions:
Approved refunds will be issued to the original payment method. Shipping costs are non-refundable.
The following items and conditions are not eligible for return or refund:
To begin a return, contact us at hello@crozier.beauty with your order number and photos of the item. We will respond within 48 hours with return instructions if your request is approved. Do not ship items back without prior written approval from Croziér.
We do not offer direct exchanges. If you would like a different texture or length, please initiate an eligible return and place a new order.